We want you to be completely satisfied with your Track Tech Vision purchase. Please find the full details of our returns and refund process below.

‍

Eligibility for Returns

‍
At Track Tech Vision, we want you to be completely satisfied with your purchase. For all online orders, we offer a 14-day satisfaction guarantee. This period begins on the day your order is delivered.

‍

Eligibility for Returns

‍
You may return your product(s) within 14 days, at your own expense, provided the following conditions are met:

‍

The return is accompanied by your receipt or proof of purchase.

‍
The product is returned in its original packaging, in unused, complete, and fully working condition (including accessories, manuals, tags, and any included components).

‍
Products that have been opened, used, damaged, or are not in their original packaging cannot be accepted and will not qualify for a refund.

‍
How to Return Your Item

‍
All returns must be sent to us via a courier service or registered post, and we strongly recommend adding insurance to protect against loss or damage during transit.

‍
Please note that shipping costs are the customer’s responsibility.

‍

Return Address:

‍
Track Tech Vision

Sofias Vempo 27

8036 Pafos

Cyprus

‍

‍

Courier Mobile Contact: 96277276

‍

When sending your return, please include:

‍

• Your full name
• Your contact telephone number
• Your order number

‍
Important Notes

‍
We can only accept returns that are delivered to our store.
We are unable to collect parcels from courier depots or offices.
Returns that do not meet the above conditions will be declined and no refund will be issued.

‍
Refund Method

‍
Approved refunds will be issued to your original payment method:

Credit/Debit Card purchases: Refunds will be credited back to the same card.

‍

‍